frequently asked questions

Q: Are your carriers machine washable?

A: Yes, Carriers can be machine-washed, hand washed or spot cleaned. Machine wash at 30 degrees on a delicate cycle, shape whilst damp and dry away from a direct heat.

Q: What size of baby and toddler can the Rose and Rebellion Baby Carriers be used with?

A: Our Baby Carriers are suitable for use between the ages of 3.5kg up to a weight of 20kg.

Q: Do you sell a plain black carrier?

A: All our Baby Carriers are reversible to a plain black side so you will always be getting a plain black carrier with whatever pattern you choose.

Q: Have your Baby Carrier been safety tested?

A: All our Baby Carriers have been mechanically tested to ensure compliance with the relevant provisions of BS EN 13209 Baby Carriers which is the UK and European standard for soft structured baby carries.

Q:Does your carrier have a hood?

A:Yes our carries have a hood to support your child's head when sleeping. The hood is discretely tucked away inside a pocket on the black of the carrier.

Q: What are your delivery charges?

A: Delivery to the UK and European Union is free of charge. At present we can ship internationally for £6.00 per item to all territories except the USA and Canada.

Q: Is it possible to return a product once it has been delivered?

A: Yes, we offer a 14 day money back guarantee on all our products, all we ask is they are returned unused, unwashed and in resalable condition.